Concurrent Session IV: Training with Purpose – The Key to Successful Training
Wednesday, November 17: 9:00 - 10:00
Speaker: Corinne Begg, Begg & Associates, Vancouver, BC
Session Description: Training in the live environment to become an emergency dispatcher is a necessary yet challenging process for every new employee entering the industry. How the trainer (preceptor) approaches the training and the manner with which they train often makes the difference in the outcome of the student. For this reason, it’s essential trainers understand the significance of their own role in the training process and learn how to effectively train their students. Join Corinne Begg, principal of Begg & Associates, as she discusses various learning styles, what every trainer can do to provide the very best opportunities for their students and how to lead their students to success by taking a coach-like approach. With over 15 years in an emergency service and as an instructor for the Public Safety Communications program at Kwantlen Polytechnic University, Corinne uses her experience to share various strategies to transform students into confident and competent employees of the comm center. This presentation is intended for trainers, preceptors, training coordinators as well as the up and coming training extraordinaire.
Speaker Bio: Coming soon